Customer Feedback

Thank you to all of our customers who have continued to show their thanks and support to us.

Here are some of the comments and customer feed back I have received.

If you have any comments you would like to add please send them to me at

“Rupert brightened up our day, he’s beautiful”


“Something you don’t see everyday, a horse in doors”


“He is so friendly”


We look forward to the next visit; Rupert was very relaxed and brought a smile to many of the service users faces, Lisa Dixon assistant manager


'Our residents were astonished and amazed to see a real horse coming in to visit them. They loved being able to stroke and groom him which bought back some wonderful memories for a lot of people. Rupert was the star of the afternoon when he showed everyone the tricks he could do and played ball with them. They are looking forward to Rupert coming again'


:) happy Hi Elaine, it was lovely to meet you & your Mum on Wednesday! But especially Rupert who was a AMAZING!! he made my day!! Me & my sister felt compleatly safe sitting on the floor & giving loving strokes.... My Dad could'nt stop talking about your visit it really gave him a boost!! even though he got very emotionl, side effects from his very severe stroke back in June...Hope to see you all again!! Sharon Parker & family.. take care BIG KISS for Rupert X


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